I recently saw this post from Internet Icon Justine Ezarik, which exemplifies the power of online influence. Justine reaches out to millions of fans through various online channels. Justine is a true online influencer. When she speaks, people listen. Which is why posts like this can be so damaging to a company’s online brand.
Actively participating in the online conversation surrounding your corporate brand is more important than ever. This allows you to control the bad (and re-enforce the positive) discussions about your company. There are numerous online tools which make this process manageable, automating the ongoing tasks that can make online brand management arduous.